We have set out the values that guide the way we do business. And by that, we mean “value” in every sense of the word: they are more than just principles – they are the basis for mutual benefit and growth, for our customers and for us. Put simply, we want to help you achieve your company goals, and for us all to successfully follow a strategy of growth.
We maximize benefit to our customers with our system of services.
The customer and customer benefit are our top priority. We maximize the benefit to our customers by fine-tuning interfaces and delivering single-source solutions of the highest quality – with a single contact person and a single contractual partner.
We believe in partnership with our customers.
Our aim is to develop long-term relationships with our customers that are built on partnership. We believe in fairness, openness and proactiveness.
We strive to improve and innovate.
We see new challenges as opportunities. Suggestions from outside sources enable us to take a critical look at our work and help us to continuously improve.
We are results-oriented, open-minded and flexible.
We listen to our customers and colleagues, and take their opinions seriously. Our strength lies in being flexible in the face of challenging tasks. We are open to other people’s views. Our decisions are made with the end results in mind.
We believe in lifelong learning.
Through continuous professional development, we acquire the skills needed to do our jobs even better.
We are a team of professionals who take pride and pleasure in what we do.
Our work ethic is to be professional, objective, and team-oriented. That is why people enjoy working with us and for us.
We prove ourselves in competition.
We are ready and willing to measure ourselves against each other and our competitors. Only those who actively compete can achieve their best.
We work hard at maintaining our good reputation.
We enjoy an outstanding reputation and, without wishing to seem arrogant, we are aware of that fact. At the same time, we know that our work, our conduct and our appearance – be it our employees on site or the equipment we use – play a key role in maintaining and enhancing our positive image.
We keep our word.
Agreements are made to be honoured. Deadlines are made to be met. We agree goals with our customers that are transparent, measurable and challenging. Achieving those goals is what makes us successful.
We want to grow profitably.
We intend to continue growing as a business. Our future success depends on all our units and divisions operating profitably in the long term.